Exnovation Infolabs
Since 2011

FAQ

Frequently Asked Questions

What is Exnovation?

Exnovation is a brand-building firm established in 2011, dedicated to enhancing customer experiences across all touchpoints—whether on your website, social media, or in physical locations. Our passionate team focuses on evaluating, improving, and innovating experiences for your customers, dealers, and employees. We aim to be leaders in Brand Marketing and Communications, prioritizing customer satisfaction to drive brand growth. By fostering strong relationships between brands and their audiences, we help clients navigate challenges and fulfill their prestige needs. At Exnovation, we strive to cultivate thriving brands, much like a horticulturist nurtures a vibrant garden.

Why will we choose Exnovation?

Choosing Exnovation means partnering with a team dedicated to your brand’s growth and success. Here’s why we stand out:

Experience and Expertise: With over a decade of experience in brand building, we understand the nuances of effective marketing strategies tailored to your needs.  

Customer-Centric Approach: We prioritize customer satisfaction, ensuring that every strategy we implement enhances the overall customer experience.

Innovative Solutions: Our team continuously evaluates and innovates to keep your brand ahead of the competition, leveraging the latest trends and technologies.

Strong Relationships: We believe in building lasting relationships, not just with clients but also with their audiences, fostering loyalty and engagement.

Results-driven: Our focus on measurable results means you can trust us to deliver strategies that drive growth and enhance brand visibility.

With Exnovation, you’re not just choosing an agency. You’re choosing a partner committed to your brand’s flourishing journey.

What is the difference between e-commerce websites and traditional websites?

E-commerce websites and traditional websites serve different purposes and audiences, making their functionalities distinct.

E-commerce websites are designed specifically for online buying and selling. They include features like product catalogs, shopping carts, secure payment gateways, and order management systems. These sites prioritize user experience to facilitate smooth transactions, making it easy for customers to browse, select, and purchase products.

In contrast, traditional websites often serve informational or promotional purposes. They may include blogs, portfolios, or corporate information, focusing on engaging visitors through content rather than transactions. While traditional sites can include contact forms and calls-to-action, they lack the comprehensive e-commerce features necessary for online shopping.

Ultimately, both types of websites are essential, but e-commerce sites are tailored to drive sales and enhance the online shopping experience, while traditional sites aim to inform and engage audiences.

How bad is the pocket pinch?

With Exnovation, you won’t feel the pinch at all! We deliver the very best. However, we are cost-effective but invaluable!

How do I know that my privacy is protected?

At Exnovation, we do not compromise on two things: the quality of our services and the privacy of our customers. We implement strong security measures to safeguard your personal information, ensuring that it is collected, stored, and processed securely. Our privacy policy is transparent, detailing how we handle your data and what measures are in place to protect it. (Read our privacy policies for more details). Additionally, we utilize encryption technology to protect data transmitted over the internet. Rest assured, your privacy is a top priority for us, and we are committed to maintaining your trust through responsible data management practices.

How long will it take to see results with your SEO services?

SEO takes time. It is a long-term strategy, and the results typically start showing within 3-6 months. The timeline depends on several factors, including the competitiveness of your industry, the condition of your website, and the keywords targeted. In the first few months, you will likely see improvements in site traffic, keyword rankings, and on-page engagement. However, significant growth in organic traffic and conversions may take closer to 4-6 months. Consistency and regular optimization are crucial to achieving lasting results with SEO.

Is it better to follow a template of a custom-made website?

At Exnovation, the choice between a template and a custom-made website depends on your unique needs and objectives. Templates are often cost-effective and provide a quick solution for those looking to establish an online presence without extensive customization. They are user-friendly and can still reflect your brand with some adjustments. 

On the other hand, custom-made websites offer unparalleled flexibility and personalization, allowing you to create a site that fully aligns with your vision and functional requirements. If you seek a tailored experience and anticipate future growth, a custom solution may be the best investment. Ultimately, we are here to help you evaluate your options and choose the path that best supports your brand’s success.

What if I am not satisfied with the website design?

Your satisfaction is our top priority. If you are not happy with the initial design, we will offer revisions to ensure the website meets your expectations. We’ll work closely with you to understand your feedback, make the necessary adjustments, and refine the design until it aligns with your vision. At Exnovation, our goal is to deliver a website that reflects your brand perfectly. Additionally, we maintain open communication throughout the process to ensure your preferences are fully incorporated. Your satisfaction is guaranteed with our flexible, client-focused approach.

What if I do not see the desired results from the PPC campaigns?

It is always our utmost priority to analyze the reason for any shortcomings that you might experience. If you are not seeing the desired results from your PPC campaigns, don’t worry! Pay-per-click is a dynamic process that often requires a 21-day warm-up period for optimal performance. During this time, we gather data on ad placements, keyword effectiveness, and audience engagement. If results still fall short, we’ll conduct a thorough analysis to identify areas for improvement, such as adjusting targeting, refining ad copy, or reallocating budget. Our team at Exnovation is dedicated to continuously optimizing your campaigns to ensure they deliver the best possible results and meet your goals. Your success is our priority!

How can we opt out of the services?

At Exnovation, our primary aim is to satisfy our clients. However, we understand that there may be times when our services do not meet your expectations. If you wish to opt out of our services, simply reach out to our customer support team, and they will guide you through the process. You can also request a refund, which will be processed according to our refund policies. We encourage you to read our refund policies for detailed information on eligibility and procedures. Your feedback is invaluable to us, and we are committed to ensuring a smooth transition if you decide to discontinue our services.

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Email

info@exnoweb.com
support@exnoweb.com

Phone

AUS: +61 8 7200 0444
USA : +1 786 588 0694
IND : +91 6289062299